CCMIT Resources & Acknowledgments

Improving Observation Skills

Distractions

How often are you distracted while working? It's a question that's almost laughable, right? Most of us are distracted more than five times an hour. We get emails and phone calls. We take breaks and browse the Internet. Co-workers stop by for a quick chat and friends send us amusing instant messages. Distractions happen every day, and they are costly. A 2007 report by Basex, a business research company, estimated that distractions cost U.S. businesses $588 billion per year [Spira, 2007].

A recent study found that an interruption as short as 2.8 seconds results in high error rates [Altman, 2013]. Then it can take 25 minutes, on average, to resume a task after being interrupted. After resuming the task, says Tom DeMarco, co-author of "Peopleware," a book on productivity, it can take an additional 15 minutes to regain the same intense focus you had before the interruption [DeMarco, 2013].

What are the biggest distractions? CareerBuilder's 2014 survey reveals that technology is the leading culprits. One in four workers admitted that, during a typical workday, they will spend at least one hour a day on personal calls, emails, or texts. Twenty-one percent estimate that they spend one hour or more searching the Internet for non-work-related information [Career Builder, 2014].

survey statistics workplace distraction types

Managing your focus and knowing how to handle distractions are valuable skills that can be easily learned. These skills improve your focus and prevent costly and fatal mistakes.

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